Returns and Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging (due to hygeine reasons).

To start a return, you can contact us at hello@urbaneccentric.co.uk.

Please provide your order numner and reason for return when contacting us.

If your return is accepted you can ship the items back to us for a full refund. Items sent back to us without first requesting a return will not be accepted.


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you.


We have a range of different sock products including crew socks, trainer socks, welly socks and more!

If you have any questions regarding sizing please get in touch and we will help to advise you.

GDPR, Terms of Service

To View our GDPR anf Privacy Policy or to view our terms of service please follow the links below.